Privacy Policy

Last updated: August 2026

BarnPage ("we," "us," or "our") is built for riding barns that need to share carefully. This Privacy Policy explains what information we collect, how we use it, and how we help barns keep rider, parent, video, progress, and member information visible only to the people who should see it.

Summary

We do not sell personal data.
Private barn content stays inside the barn unless the barn chooses to share it.
MEGAN output is draft feedback that trainers must review before riders or parents see it.

1. Information We Collect

Account Information

When you create an account we collect your name, email address, and password (stored as a secure hash). You may also provide a birth date and profile photo. Your account may be connected to one or more barns, with a role such as Owner/Admin, Barn Manager, Head Trainer, Assistant Trainer, Groom/Staff, Student Rider, Parent/Guardian, Horse Owner/Leaser, or Read-Only Family Guest.

Barn & Membership Data

Barn name and settings, your role within each barn, assigned horses, lesson history, group memberships, and parent / guardian linked-account relationships.

Billing Information

Paddle processes paid-plan checkout as merchant of record. Paddle collects the payment, billing-address, and tax information needed for the purchase. BarnPage receives identifiers and status information for the customer, transaction, subscription, price, and billing period, but does not receive full payment-card numbers.

Lesson & Scheduling Data

Lesson bookings, schedule preferences, arena assignments, cancellations, waitlist entries, and attendance records.

Media & Videos

Photos and other images uploaded to the barn gallery, plus lesson video recordings used for trainer review and MEGAN analysis. Media files are stored privately, and access depends on barn settings, each person's role, consent records, and time-limited file links.

Community & Progress Data

Posts and comments in the community feed, rider progress records, lesson evaluations, highlights, and leaderboard participation.

2. How We Use Your Information

Service delivery: Operating your barn's scheduling, community feed, progress tracking, horse management, member management, and other core features.
MEGAN video analysis and trainer planning: On plans that include MEGAN, BarnPage may send the lesson video frames and lesson context needed for the request to OpenAI. MEGAN creates draft feedback or trainer planning support that a trainer must review before it is used or shared. See Section 3 for details.
Manual lesson reviews: During Trial and on Starter, Standard, or Premium, trainers can write and publish lesson evaluations and feedback directly.
Progress tracking: Aggregating lesson data and evaluations to display rider progress over time.
Communication: Sending transactional emails (booking confirmations, schedule changes, invitations, and supported notifications) via Azure Communication Services when those emails are turned on.
Service data: Using account, barn, lesson, media, consent, and usage data needed to run the features a barn uses and improve reliability.

3. MEGAN Video Analysis

BarnPage offers MEGAN (Machine Equestrian Guidance & Analysis Network), an AI-assisted video analysis feature, on Trial, Standard, and Premium plans, plus Trial/Premium MEGAN Ringside and Arena Prep trainer planning. When a trainer requests MEGAN analysis of a lesson video:

Selected frames from the video are sent to OpenAI for AI-assisted review.
The MEGAN-generated analysis results are stored in our database, associated with the lesson and barn.
For MEGAN Ringside and Arena Prep, BarnPage may send the lesson, rider, horse, arena, schedule, and prior trainer-approved context needed to generate trainer-only draft plans.
MEGAN website copy suggestions are separate from the paid video-analysis and trainer planning features. They may use website draft content, barn profile details, and active trainer profiles, and the barn must review them before publishing.
BarnPage does not opt in to sharing API data for model training, and MEGAN analysis is handled under the API terms applicable to our account.
MEGAN output is always presented as a draft. A qualified trainer must review and approve all MEGAN-generated feedback before it is visible to riders or parents.
Trial includes 35 MEGAN video analyses. Standard includes 150 analyses each calendar month, reset on the first day. Premium includes unlimited analyses.

4. Data Sharing

We never sell your personal data.

Within your barn: Barn data is shared only with the people who should have access in that barn, based on role permissions and settings managed by the barn owner or manager.
MEGAN processing: Selected video frames and related lesson context are sent to OpenAI for analysis when a trainer initiates a MEGAN review (Trial, Standard, and Premium plans only). During Trial and on Premium, MEGAN Ringside and Arena Prep may also send the trainer-only lesson, rider, horse, arena, schedule, and prior suggestion context needed for the planning request. BarnPage sends only the context needed for the request.
Service providers: We use Microsoft Azure (hosting, PostgreSQL database, Blob Storage, Communication Services), OpenAI (MEGAN features), and Paddle (paid-plan checkout, tax, receipts, and subscription management) as service providers needed to run BarnPage.
Legal requirements: We may disclose information if required by law or to protect rights, safety, or property.

5. Media & Video Privacy

Private storage: Uploaded media is stored privately. Access uses time-limited links and the barn's visibility, role, and consent settings.
General media visibility: Gallery media can be visible to the barn, limited to trainers and staff, or kept private to the uploader and staff depending on barn settings and upload context.
Media approval: Barns can require staff approval before non-staff gallery uploads become visible to other members.
Strict rider privacy: Rider-linked gallery media without photo consent is kept private when strict rider privacy is turned on.
Lesson video access: Lesson videos are accessible only to appropriate staff, tagged or primary riders, and linked parents / guardians after review and publishing rules allow access.

6. Minor Privacy Protections

BarnPage includes settings intended to help barns handle minor rider information carefully. The following controls are available:

Configurable barn settings: Barn owners can configure whether minors appear on leaderboards via the barn settings page.
Consent choices: BarnPage provides a place where parents or guardians can record consent preferences for photo sharing, video sharing, highlights recognition, leaderboard participation, and progress sharing. Barn staff are expected to respect recorded consent preferences.
Media privacy controls: Barns can use media approval, default visibility, and strict rider privacy settings to reduce unnecessary exposure of minor rider media.
Leaderboard filtering: When the barn's "minors in leaderboard" setting is disabled, minor riders are excluded from leaderboard rankings unless a guardian has explicitly granted leaderboard consent.
Highlights filtering: When strict rider privacy is enabled, linked minor riders need explicit highlights consent before rider-linked highlights or awards can be shared inside the barn.
Linked accounts: Parent / guardian accounts can be linked to their minor's account, giving guardians visibility into their child's schedule, progress, and consent settings.
Service data: We collect account, barn, lesson, media, consent, and usage data needed to run the features a barn uses.

7. Consent Management

BarnPage provides granular consent controls. Barn staff and guardians can record and manage five consent types for riders:

Photo sharing: Whether photos featuring the rider may be shared within the barn community.
Video sharing: Whether lesson videos may be shared beyond the immediate lesson participants.
Highlights recognition: Whether the rider may appear in internal barn highlights, awards, and celebration views.
Leaderboard participation: Whether the rider appears on barn leaderboards and rankings.
Progress sharing: Whether progress records and evaluations may be visible to other members beyond the rider's trainers and guardians.

Consent preferences can be updated at any time from your account settings.

8. Cookies

BarnPage uses essential cookies to keep you signed in and support account security. We also use limited first-party app preference cookies, such as bp_view_role, to remember an owner/admin role-preview selection for a barn for up to 90 days. Preference cookies do not grant permissions and are checked against your current barn membership. We do not use any third-party tracking cookies, advertising cookies, or analytics cookies.

9. Third-Party Services

Microsoft Azure: Cloud hosting, PostgreSQL database, Blob Storage (media), and Azure Communication Services (email delivery).
OpenAI: MEGAN video analysis on Trial, Standard, and Premium plans, MEGAN Ringside and Arena Prep planning during Trial and on Premium, and MEGAN website copy suggestions. Video frames, planning information, and website-copy information are processed via the OpenAI API under the API terms applicable to BarnPage.
Paddle: Merchant-of-record checkout, payment processing, applicable tax handling, receipts, and customer subscription management for paid plans.

10. Data Retention & Deletion

Active accounts: We retain account and barn information while your account is active and as needed to provide BarnPage.
Post deletion: Community feed posts are soft-deleted (hidden from view) and may be permanently removed during routine data maintenance.
Media deletion: Uploaded gallery images and lesson videos can be permanently deleted by people who have permission to remove them. Barn owners can also set retention periods for gallery images. Deleted files are removed from Azure Blob Storage.
Account deletion: You may request deletion of your account and personal data by contacting us at [email protected]. Some information shared with a barn may be anonymized, retained, or handled separately when it is needed for barn records, safety, legal, billing, or support reasons.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your personal data.
Export your data in a portable format (by request).
Withdraw consent for optional data processing (photo sharing, video sharing, leaderboard, progress sharing) at any time.
Object to processing of your data in certain circumstances.

To exercise any of these rights, contact us at [email protected].

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us at [email protected].