Frequently Asked Questions

BarnPage is the operating system for riding barns. It brings scheduling, community, video review, and progress tracking into a single platform - giving your barn one private workspace for everything.

Hunter/Jumper, Dressage, Eventing, and Western barns of all sizes. Whether you run a lesson program, a boarding facility, or a training center, BarnPage is built for you.

BarnPage offers four tiers. Free is $0/month and includes scheduling and community features for up to 20 members. Starter is $29/month, supports up to 50 members, and adds manual lesson reviews. Standard is $149/month and adds unlimited members, video upload, and 150 MEGAN analyses per month. Premium is $299/month and provides everything in Standard, unlimited MEGAN analyses, and priority support. Paid plans are enabled by contacting [email protected] .

The Free tier is always free - no trial period, no credit card required. If you're interested in a paid tier, reach out to our team to discuss options.

Yes. Some barns may be invited for beta or early access testing. Beta barns should start with a small group, review consent settings before inviting riders or parents, and send feedback to [email protected]. Data entered during beta is treated as real barn data and will be kept unless it is deleted through normal account, content, or support-request processes.

Sign up for a BarnPage account, then create a barn from your dashboard. You automatically become the Owner/Admin with full control over settings, members, and billing.

Yes. You can be a member of as many barns as you like, each with a different role. Use the barn switcher in the sidebar to move between them.

BarnPage has 9 roles: Owner/Admin, Barn Manager, Head Trainer, Assistant Trainer, Groom/Staff, Student Rider, Parent/Guardian, Horse Owner/Leaser, and Read-Only Family Guest. Each role has its own set of permissions so members see only what they need.

Yes. Owner/Admin users can switch their dashboard view to preview role-specific experiences, such as Student Rider or Parent/Guardian. The preview changes navigation and dashboard context, but it does not grant access to another person's private rider or child records.

Go to Settings → Members, enter the person's email address, and assign a role. They'll receive an email invitation to join your barn.

Parents can be linked to one or more child riders. Once linked, parents see their child's schedule, progress reports, and can approve or decline lesson invitations on their behalf.

Yes. Create a lesson series with a recurrence pattern (e.g., every Tuesday at 4 PM) and lessons are generated automatically. You can add riders to the entire series at once.

Blocks reserve arena time for non-lesson activities such as arena maintenance, shows, or farrier visits. They prevent scheduling conflicts so no lessons can be booked during that time.

The cancellation deadline is configurable per barn. When a lesson is cancelled or rescheduled, affected riders and trainers receive notifications, including email for supported notification types when email is enabled.

When a lesson reaches capacity, riders can join a waitlist. The maximum waitlist size is configurable per barn. If a spot opens up, waitlisted riders are notified.

No. Owners, managers, head trainers, assistant trainers, and groom/staff can see broader schedule views when their role includes schedule visibility. Student riders, parents, horse owners, and read-only guests are limited to their relevant lessons unless their barn grants additional permissions.

Yes. A horse picker is available when creating or editing a lesson. BarnPage includes conflict detection to prevent double-booking the same horse at overlapping times.

Ringside is a mobile-first view designed for trainers at the arena. It shows today's lessons, lets you mark attendance, take notes, upload video, and complete lessons - all from your phone.

The barn feed is a private social feed for your barn's members. Post updates, celebrate achievements, and share show results. Posts support reactions and threaded comments.

Staff members can create pinned announcements that appear at the top of the feed. All barn members can read them, making it easy to share important news.

Groups let you organize barn members - for example, Show Team, Parents, or Boarders. Each group can have its own feed posts. Some groups are auto-synced to roles so membership stays up to date.

Yes. Photos can be uploaded to the barn's media gallery when your role has upload access. Gallery uploads may require staff approval and follow the barn's default visibility and consent settings. Lesson videos use the video review workflow and require a plan that supports video upload.

Upload a lesson video, tag the riders and key moments, then MEGAN (Machine Equestrian Guidance & Analysis Network) analyzes each moment using the OpenAI API with vision-capable models. It provides feedback on position, technique, and overall performance. Trainers can start this from a lesson's Video Review action or from the video upload area. Available on the Standard plan and above.

Trainers can review any lesson without video. They add scores across dimensions (position, aids, rhythm, and more), write a summary, and publish the review. Available on the Starter plan and above.

Reviews follow a structured workflow: Draft → In Review → Approved → Published. For multi-rider videos, all tagged riders must be individually approved before the video's status changes.

Staff with review permissions can see barn videos for review. Riders can access videos they're tagged in, and parents can access videos for their linked children. Trainer feedback and role-specific summaries are shared after the review is approved and published.

No. MEGAN provides supplementary AI-assisted analysis to help trainers. Trainers review, edit, and approve all feedback before it becomes visible to riders. No MEGAN-generated content is ever shared without trainer approval.

When a review is published, a progress snapshot can be generated from the scorecard. Over time, riders can see trends across lessons, including custom rubric dimensions when those scores are captured.

Scorecard dimensions are configurable scoring categories such as Position, Use of Aids, Rhythm, Balance, or any custom dimension your barn defines. Owners can customize labels, weights, and score scale in Settings.

Yes. Parents with linked children can view their child's progress reports, including scorecard trends and trainer feedback.

Highlights are a private recognition system for rider, horse, and partnership moments. Barn owners can enable or disable highlights and choose which categories are available, including Horse of the Week.

Leaderboards are optional. When enabled, they use progress snapshot data and respect leaderboard consent, minor privacy settings, and any trainer review marked excluded from leaderboard. Barns can choose Progress First, Friendly Competition, Private Tracking, or Barn Celebration modes to control how the data is presented.

BarnPage supports consent tracking for photo sharing, video sharing, leaderboard participation, and progress sharing. Consent decisions should be reviewed before sharing media, highlights, or leaderboard content.

No. All consents are opt-in. Users with consent-management permission, including parent/guardian roles by default, can record consent preferences on behalf of riders. Barn staff are expected to respect recorded consent preferences.

Yes. BarnPage uses a multi-tenant architecture with tenant-scoped access controls - each barn's data is kept separate and governed by role permissions. The platform is hosted on Microsoft Azure with SSL encryption. See our Privacy Policy for full details.

Barn owners can configure whether minors appear on leaderboards. When disabled, minors are excluded unless a guardian has granted leaderboard consent. Parents can manage consent preferences for linked children, and media approval, default visibility, and strict rider privacy settings help limit unnecessary sharing.

Yes. Contact [email protected] to request deletion of your account and all associated data. See our Privacy Policy for details.

BarnPage works in any modern web browser - Chrome, Safari, Firefox, and Edge - on desktop, tablet, and mobile devices.

BarnPage is a responsive web app optimized for mobile browsers. There is no separate app store download needed - just open BarnPage in your browser.

Yes. The schedule page includes Print and Export CSV buttons so you can save or print your lesson calendar at any time.