BarnPage

Troubleshooting

Troubleshoot emails not arriving

Resolve missing invitations, verification emails, notifications, and reminders.

Owner/AdminBarn ManagerHead TrainerAssistant TrainerGroom/StaffStudent RiderParent/GuardianHorse Owner/LeaserRead-only Family/Guest

BarnPage email depends on the email address on the account, notification preferences, and the recipient email provider.

Steps

  1. 1Check spam, junk, promotions, or quarantine folders.
  2. 2Confirm the email address is spelled correctly.
  3. 3Ask the sender to resend the invite or notification if appropriate.
  4. 4Verify your account email if the missing email is account-related.
  5. 5Check notification preferences for event-specific emails.
  6. 6Contact support if multiple emails are missing and the address is correct.